Underwear, it is important that one can contract network order smoothly
Nowadays, more and more underwear manufacturers have very clearly aware of the importance of the Internet, a lot of underwear manufacturers also opened the network marketing, underwear orders through the network.
Because the Internet is convenient fast connect the earth every corner of the client, so a lot of foreign customers need processing underwear or take spot, directly through the network search to find a lot of factories.
Because the Internet gives a person is intuitive visual or auditory feeling, because he couldn't face to confront the scene, so only through the network tools to talk to the customer cooperation is very not easy, so as a professional customer service staff of underwear manufacturers, every day received a lot of customers processing underwear or take spot consulting, so how to clinch a deal the customer is crucial.
Often received some enquiries from other provinces or foreign customers, in the process of communication with the customer, often encounter in processing such as underwear quotation, delivery date, advance payment, etc.
Because some customers have had before, first quotation again proofing;
Before the delivery payment in within the next few months, and so on and so forth.
And now is asking customers to proofing can offer;
The first payment and delivery.
A lot of customer rejection and don't believe it.
Because the customer miles away, didn't see anything, just dare to offline payment, worry no protection.
This is a day in eserkafel knitting shirtwaist real cases.
A client, Mr. Wang from Beijing clothing trade mall open a lingerie store in Beijing, responsible for providing distribution supply, this time is to find through the network we eserkafel knitting shirtwaist, through online communication, customers are in urgent need of a batch of ladies underwear, he let a few, let us check, everything need 500 & ndash;
1000, check good reply to him.
Online customer service personnel immediately confirm with collaborative shirtwaist, these a few just enough to customer demand, promised to customer delivery three days the inner packing is good.
Payment for goods has more than ten thousand yuan, because the customer not once been to shirtwaist.
Customer said, can you pay 70% of the payment for goods, the balance pay after receipt of the goods.
Because is take the spot, reduce late tracking the balance of the trouble, we need all your reply to customer, to send the goods.
And inform the customer, we must ensure that give him the delivery, we will we shirtwaist business license, inspection report, let public account, as well as the good contract chapter cover etc are sent to the customer as required.
The client, the remittance without saying anything.
Later, Mr Wang the whole packaging outbound cargo, and we always keep the communication with customers, such as packaging field, we take some ongoing small video to give to the client, packed and sent to the customer to take a great photograph, delivery all put on the packing of Courier number pictures to the customer together, let the customer although not we shirtwaist, but as in the scene, know that we are, indeed, to help him shipment, further reassure customers, let customers really rest assured.
Customer after receiving the goods, very satisfied, very recognized the qualities of our underwear, and said that he will have to take goods also find our future shirtwaist factory cooperation.
Indeed, underwear manufacturers want to make the network orders, in we can provide high quality products at the same time, the underwear manufacturer customer service staff, including a salesman can really attentively service, sincere communication is very important.
Truly the customer, as their own things to do, will get customers trust, led to a continuous order underwear manufacturers.
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